Refund Policy

Introduction

We want you to be completely satisfied with our services. This refund policy describes your rights to request a refund for our subscription services, and the process involved. We understand that sometimes our services may not meet your expectations, and we strive to make the refund process as straightforward as possible.

Eligibility for Refunds

Refunds are available within the first 14 days after subscribing and if there has been less than 2-hours of usage if you are not satisfied with the service. To be eligible for a refund, you must contact our support team with your request, providing details about your experience and reasons for seeking a refund. We value your feedback, and this helps us improve our services.

Non-Refundable Items

Refunds do not apply to promotional offers, discounted subscriptions, or one-time purchases. After the 14-day and/or 2-hour usage window has passed, all sales are considered final, and no further refunds will be processed. Please carefully review the terms of any promotional offer before committing to a subscription.

How to Request a Refund

Please email our support team at support@syrupms.com with your refund request, including your account details and any relevant information. Our team will review your case and respond within 5-7 business days. If approved, the refund will be processed back to your original payment method, and you will receive a confirmation email once the transaction is complete.

Changes to Refund Policy

We reserve the right to modify this policy at any time. Updates will be posted here, and it is your responsibility to review this policy periodically. Any changes to the policy will only apply to future purchases and subscriptions.

Contact Us

If you have any questions about our refund policy, please contact us at support@syrupms.com. We are here to assist you and provide the best experience possible.